Shipping policy

SHIPPING POLICY Sociedad Cultural Shungos Rojos — Kansas City, MO

Processing Time

  • Orders are processed within 2–5 business days after payment confirmation.
  • Orders placed on weekends or holidays will begin processing the next business day.
  • You will receive a confirmation email with tracking information once your order has shipped.

Shipping Carrier

  • We ship all orders via USPS (United States Postal Service).

Domestic Shipping (United States)

  • USPS Ground Advantage — Estimated delivery: 2–5 business days after shipment
  • USPS Priority Mail — Estimated delivery: 1–3 business days after shipment
  • USPS Priority Mail Express — Estimated delivery: 1–2 business days after shipment
  • Shipping rates are calculated at checkout based on package weight and destination.

Free Shipping

  • We offer free standard shipping on orders over $75 within the continental United States (optional — remove if not applicable).

International Shipping

  • We ship internationally via USPS First-Class Package International and USPS Priority Mail International.
  • Estimated delivery: 7–21 business days, depending on destination and customs processing.
  • International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Order Tracking

  • Once your order ships, you will receive a tracking number via email.
  • You can track your package at usps.com or through the link in your shipping confirmation email.

Lost or Delayed Packages

  • Sociedad Cultural Shungos Rojos is not responsible for delays caused by USPS or customs.
  • If your package appears lost, please contact us at info@shungosrojos.com and we will work with USPS to locate it.
  • Claims for lost packages must be submitted within 30 days of the estimated delivery date.

Incorrect Address

  • Please double-check your shipping address before placing your order.
  • We are not responsible for packages delivered to an incorrect address provided by the customer.
  • If you notice an error, contact us immediately at info@shungosrojos.com — we will do our best to correct it before shipment.

Damaged Items

  • If your order arrives damaged, please email info@shungosrojos.com within 5 days of delivery with photos of the damage and packaging.
  • We will arrange a replacement or refund as appropriate.

Contact For shipping questions, reach us at: 📧 info@shungosrojos.com 🌐 sociedadculturalshungosrojos.com 📍 Kansas City, MO